Salesforce.com Announces Fiscal Second Quarter Results

Company Raises FY2010 Revenue and EPS Guidance

SAN FRANCISCO, Aug. 20 /PRNewswire-FirstCall/ --

-- Record Revenue of $316 Million, up 20% Year-Over-Year
-- Record GAAP EPS of $0.17, up 113% Year-Over-Year
-- GAAP Operating Margin of 9.3%, up from 6.1% a Year Ago
-- 3,900 Net New Customers During the Quarter
-- Total Customers at 63,200, up 32% Year-Over-Year
-- Total Cash and Marketable Securities of $1.03 Billion, up $207 Million Year-Over-Year
-- Company Raises FY2010 Revenue Guidance to $1.27 Billion to $1.28 Billion
-- Company Raises FY2010 EPS Guidance to $0.60 to $0.61

Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced results for its fiscal second quarter ended July 31, 2009.

(Logo: http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO)

"We are pleased to report record revenue and GAAP earnings per share for our fiscal second quarter," said Marc Benioff, chairman and CEO, salesforce.com. "We added 3,900 net new customers, bringing our total to more than 63,000, with our Service Cloud turning in its best quarter ever."

Salesforce.com delivered the following results for the second quarter:

Revenue: Total Q2 revenue was $316.1 million, an increase of 20% on a year-over-year basis. Subscription and support revenues were $293.4 million, an increase of 22% on a year-over-year basis. Professional services and other revenues were $22.6 million, a decrease of 3% on a year-over-year basis.

Earnings per Share: Q2 GAAP diluted earnings per share were approximately $0.17, including approximately $20.9 million in stock based compensation expense and approximately $2.2 million in amortization of purchased intangibles related to previously announced acquisitions. For purposes of the Q2 GAAP EPS calculations, there was an average of approximately 127 million diluted shares outstanding during the quarter.

Customers: Net paying customers rose approximately 3,900 during the quarter to finish at approximately 63,200. Compared with the year ago quarter, net paying customers have grown by approximately 15,500 or 32%.

Cash: Cash from operations for the fiscal second quarter was approximately $45.9 million, down 14% year-over-year. Total cash, cash equivalents and marketable securities finished the quarter at approximately $1.03 billion, an increase of approximately $207 million from the year prior.

Deferred Revenue: Deferred revenue on the balance sheet as of July 31, 2009 was $549 million, an increase of 14% on a year-over-year basis.

As of August 20, 2009, salesforce.com is initiating guidance for its third quarter, fiscal year 2010. For its full fiscal year 2010, the company is raising its prior revenue guidance and EPS guidance.

Q3 FY10: Revenue for the company's third fiscal quarter is projected to be in the range of approximately $323 million to approximately $324 million. GAAP diluted EPS is expected to be in the range of approximately $0.15 to approximately $0.16. Stock based compensation expense is expected to be approximately $20 million, and amortization of purchased intangibles of previously announced acquisitions is expected to be approximately $2.2 million. For purposes of the Q3 GAAP EPS calculation, the company is expecting an average diluted shares count of approximately 128 million shares, a GAAP tax rate of approximately 42% and a noncontrolling interest expense of approximately $600,000.

Full Year FY10: The company today is raising the full year revenue guidance it provided on May 21, 2009, with revenue now expected to be approximately $1.27 billion to approximately $1.28 billion. The company is also raising its earnings outlook for the full year, expecting GAAP diluted EPS to be in the range of approximately $0.60 to approximately $0.61. Stock based compensation expense is expected to be approximately $86 million, and amortization of purchased intangibles of previously announced acquisitions is currently expected to be approximately $9.3 million. For purposes of the full fiscal year 2010 GAAP EPS calculation, the company is expecting an average diluted shares count of approximately 127 million shares, a GAAP tax rate of approximately 42%, and a noncontrolling interest expense of approximately $2.8 million.

Quarterly Conference Call

Salesforce.com will host a conference call to discuss its second quarter fiscal 2010 results at 2:00 p.m. Pacific Daylight Time today. A live audio webcast of the conference call, together with detailed financial information, can be accessed through the company's Investor Relations Web site at http://www.salesforce.com/investor. In addition, an archive of the webcast can be accessed through the same link. Participants who choose to call in to the conference call can do so by dialing domestically 866-901-SFDC or 866-901-7332 and internationally 706-902-1764. A replay will be available at (800) 642-1687 or (706) 645-9291, passcode 23838830, until midnight (EDT) September 10, 2009.

About salesforce.com

Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications, available at http://www.salesforce.com/products/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform (http://www.salesforce.com/platform/) enables customers, partners and developers to quickly build powerful business applications to run every part of the enterprise in the cloud. Based on salesforce.com's (http://salesforce.com) real-time, multi-tenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing.

As of July 31, 2009, salesforce.com manages customer information for approximately 63,200 customers including Allianz Commercial, Dell, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about expected revenue and GAAP earnings per share for the third fiscal quarter of 2010 and for the full fiscal year 2010, and our expected tax rate, stock based compensation expense, amortization expense, noncontrolling interest expense, and shares outstanding, the achievement of which involve risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our results could differ materially from the results expressed or implied by the forward-looking statements we make.

The risks and uncertainties referred to above include - but are not limited to - risks associated with possible fluctuations in our financial and operating results, rate of growth and anticipated revenue run rate; errors, interruptions or delays in our service or our Web hosting; breaches of our security measures; the financial impact of any future acquisitions; the nature of our business model; our ability to continue to release, and gain customer acceptance of, new and improved versions of our service; successful customer deployment and utilization of our existing and future services; changes in our sales cycle; competition; various financial aspects of our subscription model; unexpected increases in attrition or decreases in new business; the emerging market in which we operate; our ability to hire, retain and motivate our employees and manage our growth; changes in our customer base; technological developments; regulatory developments; litigation; unanticipated changes in our effective tax rate; and fluctuations in the number of shares we have outstanding, the price of such shares, foreign currency exchange rates, interest rates, and general developments in the economy, financial markets, and credit markets.

Further information on these and other factors that could affect our financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time, including our Form 10-Q that will be filed for the quarter ended July 31, 2009 and our Form 10-K for the fiscal year ended January 31, 2009. These documents are available on the SEC Filings section of the Investor Information section of our website at www.salesforce.com/investor.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

Copyright (c) 2009 salesforce.com, inc. All rights reserved. Salesforce and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.




    salesforce.com, inc.
    Condensed Consolidated Statements of Operations
    (in thousands, except per share data)
      (Unaudited)
                                       Three Months Ended    Six Months Ended
                                             July 31,            July 31,
                                       ------------------   -----------------
                                         2009      2008      2009      2008
                                         ----      ----      ----      ----

    Revenues:
      Subscription and support         $293,440  $239,720  $575,208  $465,061
      Professional services and other    22,621    23,357    45,777    45,638
                                         ------    ------    ------    ------
        Total revenues                  316,061   263,077   620,985   510,699

    Cost of revenues (1):
      Subscription and support           38,971    30,668    75,999    59,378
      Professional services and other    23,525    23,423    48,297    46,011
                                         ------    ------    ------    ------
        Total cost of revenues           62,496    54,091   124,296   105,389

    Gross profit                        253,565   208,986   496,689   405,310

    Operating expenses (1):
      Research and development           31,103    24,033    62,687    43,800
      Marketing and sales               146,214   130,774   284,481   253,478
      General and administrative         46,759    38,081    89,909    76,513
                                         ------    ------    ------    ------
        Total operating expenses        224,076   192,888   437,077   373,791

    Income from operations               29,489    16,098    59,612    31,519

    Interest, net                         7,454     6,708    11,776    13,430
    Other expense                        (1,072)     (840)     (701)   (1,603)
                                         ------      ----      ----    ------

    Income before provision for income
     taxes and noncontrolling interest   35,871    21,966    70,687    43,346

    Provision for income taxes          (14,030)  (10,558)  (29,853)  (20,869)
                                        -------   -------   -------   -------

    Consolidated net income              21,841    11,408    40,834    22,477

    Less: Net income attributable to
     noncontrolling interest               (643)   (1,412)   (1,200)   (2,926)
                                           ----    ------    ------    ------

    Net income attributable to
     salesforce.com                     $21,198    $9,996   $39,634   $19,551
                                        =======    ======   =======   =======

    Earnings per share - basic
     and diluted:

    Basic net income per share
     attributable to salesforce.com
     common shareholders                  $0.17     $0.08     $0.32     $0.16

    Diluted net income per share
     attributable to salesforce.com
     common shareholders                  $0.17     $0.08     $0.31     $0.16

    Shares used in computing basic net
     income per share                   123,846   120,863   123,526   120,321

    Shares used in computing diluted
     net income per share               126,566   125,626   125,894   125,091


    (1) Amounts include stock-based
         expenses, as follows:
        Cost of revenues                 $3,171    $2,657    $6,327    $5,332
        Research and development          2,950     2,259     6,034     4,358
        Marketing and sales               9,317     8,749    19,259    16,870
        General and administrative        5,439     5,219    10,920    10,389



    salesforce.com, inc.
    Condensed Consolidated Statements of Operations
    As a percentage of total revenues:
    (Unaudited)

                                         Three Months Ended   Six Months Ended
                                              July 31,             July 31,
                                              --------             --------
                                            2009    2008         2009    2008
                                            ----    ----         ----    ----
    Revenues:
      Subscription and support               93%     91%          93%     91%
      Professional services and other         7       9            7       9
                                            ---     ---          ---     ---
        Total revenues                      100     100          100     100

    Cost of revenues:
      Subscription and support               12      12           12      12
      Professional services and other         8       9            8       9
                                            ---     ---          ---     ---
        Total cost of revenues               20      21           20      21

    Gross profit                             80      79           80      79

    Operating expenses:
      Research and development               10       9           10       8
      Marketing and sales                    46      50           46      50
      General and administrative             15      14           14      15
                                            ---     ---          ---     ---
        Total operating expenses             71      73           70      73

    Income from operations                    9       6           10       6

    Interest, net                             2       2            2       2
    Other expense                             0       0           (1)      0
                                            ---     ---          ---     ---

    Income before provision for
     income taxes and
     noncontrolling interest                 11       8           11       8

    Provision for income taxes               (4)     (3)          (5)     (3)
                                            ---     ---          ---     ---

    Consolidated net income                   7       5            6       5

    Less: Net income attributable to
     noncontrolling interest                  0      (1)           0      (1)
                                            ---     ---          ---     ---

    Net income attributable
     to salesforce.com                        7%      4%           6%      4%
                                            ===     ===          ===     ===



    Stock-based expenses as a
     percentage of total revenues,
     as follows:
        Cost of revenues                      1%      1%           1%      1%
        Research and development              1       1            1       1
        Marketing and sales                   3       3            3       3
        General and administrative            2       2            2       2



    salesforce.com, inc.
    Condensed Consolidated Balance Sheets
    (in thousands)
                                               July 31,    January 31,
                                                 2009         2009
                                                 ----         ----
                                             (unaudited)
                                             -----------

    Assets
    Current assets:
      Cash and cash equivalents                $246,169     $483,834
      Short-term marketable securities          173,957      213,769
      Accounts receivable, net                  168,842      266,555
      Deferred commissions                       36,370       39,384
      Deferred income taxes                      26,827       31,900
      Prepaid expenses and other current
       assets                                    49,153       33,115
                                                 ------       ------

    Total current assets                        701,318    1,068,557

    Marketable securities, noncurrent           610,280      184,962
    Fixed assets, net                            96,470       77,027
    Deferred commissions, noncurrent             15,457       17,699
    Deferred income taxes, noncurrent            29,865       26,589
    Capitalized software, net                    28,981       29,989
    Goodwill                                     44,872       44,872
    Other assets, net                            29,284       30,127
                                                 ------       ------

    Total assets                             $1,556,527   $1,479,822
                                             ==========   ==========

    Liabilities and stockholders' equity
    Current liabilities:
      Accounts payable                          $13,389      $16,379
      Accrued expenses and other current
       liabilities                              157,604      163,205
      Income taxes payable                        2,759        3,619
      Deferred revenue                          538,836      583,763
                                                -------      -------

    Total current liabilities                   712,588      766,966

    Income taxes payable, noncurrent             16,579       12,490
    Long-term lease liabilities and other        14,796        7,616
    Deferred revenue, noncurrent                 10,174       10,263
                                                 ------       ------
    Total liabilities                           754,137      797,335

    salesforce.com stockholders' equity:
      Common stock                                  124          123
      Additional paid-in capital                727,533      648,724
      Accumulated other comprehensive loss       (2,016)      (2,905)
      Retained earnings                          65,476       25,842
                                                 ------       ------

        Total stockholders' equity
         controlling interest                   791,117      671,784

    Total stockholders' equity
     noncontrolling interest                     11,273       10,703
                                                 ------       ------

    Total stockholders' equity                  802,390      682,487
                                                -------      -------

    Total liabilities and stockholders'
     equity                                  $1,556,527   $1,479,822
                                             ==========   ==========



    salesforce.com, inc.
    Condensed Consolidated Statements of Cash Flows
    (in thousands)
    (Unaudited)
                                       Three Months Ended    Six Months Ended
                                            July 31,             July 31,
                                       -------------------   -----------------
                                          2009      2008      2009      2008
                                          ----      ----      ----      ----
    Operating activities:
    Consolidated net income             $21,841   $11,408   $40,834   $22,477
    Adjustments to reconcile net
     income to net
    cash provided by operating
     activities:
      Depreciation and amortization      12,144     8,870    24,289    17,028
      Amortization of deferred
       commissions                       15,315    13,907    30,261    28,630
      Expenses related to stock-
       based awards                      20,877    18,884    42,540    36,949
      Excess tax benefits from
       employee
       stock plans                      (15,687)  (11,843)  (25,135)  (24,541)
      Changes in assets and
       liabilities:
        Accounts
         receivable, net                (22,816)   (3,073)   97,870    73,079
        Deferred commissions            (14,136)  (14,232)  (25,005)  (26,882)
        Prepaid expenses and other
         current assets                   1,308      (978)   (1,819)   (6,093)
        Other assets                      2,683     1,738      (118)    2,514
        Accounts payable                 (2,368)   (5,507)   (2,990)    6,330
        Accrued expenses and other
         current liabilities             27,057    24,652     8,120     8,764
        Deferred revenue                   (363)    9,249   (45,016)   (1,348)
                                         ------    ------   -------   -------

        Net cash provided by
         operating activities            45,855    53,075   143,831   136,907
                                         ------    ------   -------   -------

    Investing activities:
    Changes in marketable securities   (138,393)  (25,118) (381,031)   (8,578)
    Capital expenditures                (19,328)  (13,036)  (32,756)  (37,213)
                                       --------   -------  --------   -------

        Net cash used in investing
         activities                    (157,721)  (38,154) (413,787)  (45,791)
                                       --------   -------  --------   -------

    Financing activities:
    Proceeds from the exercise of
     stock options                        5,139    22,525    14,307    34,010
    Excess tax benefits from employee
     stock plans                         15,687    11,843    25,135    24,541
    Principal payments on capital
     lease obligations                   (2,258)        -    (3,506)       (5)
                                       --------       ---  --------       ---

        Net cash provided by
         financing activities            18,568    34,368    35,936    58,546
                                         ------    ------    ------    ------

    Effect of exchange rate changes      (2,238)     (794)   (3,645)   (1,714)
                                         ------      ----    ------    ------

    Net (decrease) increase in cash
     and cash equivalents               (95,536)   48,495  (237,665)  147,948

    Cash and cash equivalents,
     beginning of period                341,705   378,548   483,834   279,095
                                        -------   -------   -------   -------

    Cash and cash equivalents,
     end of period                     $246,169  $427,043  $246,169  $427,043
                                       ========  ========  ========  ========



    salesforce.com, inc.
    Additional Metrics
      (Unaudited)
                        July 31, April 30,  Jan 31,  Oct 31,  Jul 31,  Apr 30,
                          2009      2009     2009     2008     2008     2008
                          ----      ----     ----     ----     ----     ----

    Full Time
     Equivalent
     Headcount            3,653     3,607    3,566    3,318    3,046    2,864


    Financial data
    (in thousands):
      Cash, cash
       equivalents
       and
       marketable
       securities    $1,030,406  $983,824 $882,565 $804,606 $823,417 $750,633
      Deferred
       revenue,
       current and
       noncurrent      $549,010  $549,373 $594,026 $469,534 $479,546 $470,297



                              Three Months Ended       Six Months Ended
                                   July 31,                 July 31,
                               ----------------        ----------------
                                2009      2008          2009      2008
                                ----      ----          ----      ----
    Revenues by geography
     (in thousands):
      Americas                $226,008  $188,563      $446,658  $366,934
      Europe                    55,992    49,356       107,594    94,520
      Asia Pacific              34,061    25,158        66,733    49,245
                                ------    ------        ------    ------

                              $316,061  $263,077      $620,985  $510,699
                              ========  ========      ========  ========

    As a percentage of
     total revenues:

    Revenues by geography:
      Americas                      72%       72%           72%       72%
      Europe                        18        19            17        19
      Asia Pacific                  10         9            11         9
                                   ---       ---           ---       ---

                                   100%      100%          100%      100%
                                   ===       ===           ===       ===

SOURCE salesforce.com
08/20/2009
CONTACT: David Havlek, Investor Relations, +1-415-536-2171,
dhavlek@salesforce.com, or Jane Hynes,
Public Relations, +1-415-901-5079,
jhynes@salesforce.com, both of salesforce.com
Web Site: http://www.salesforce.com
(CRM)

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: Statements in this press release regarding salesforce.com's business which are not historical facts are "forward-looking statements" that involve risks and uncertainties. For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see "Risk Factors" in the Company's Annual Report or Form 10-K for the most recently ended fiscal year.